Meadows Arts and Technology Elementary School

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MATES will be closed November 23-November 27 to celebrate the Thanksgiving Holiday.
MATES School Student Resources » Technology Support Videos and More!

Technology Support Videos and More!

Here you can find support videos and documentation. 
If you need additional support please contact your students teacher or Mr.Haynes at chaynes@matescharter.org
 
 
iPad's:
Pop up messages- FaceTime      Apple ID password
ChargingiPad                Keyboard
 
Laptops: Just FYI, the acer laptops are not good at running more then 1 application at a time so please close all apps when running zoom for best results.
Open tabs
Items running in background:  You can right click on the taskbar at the bottom of the screen and run task manager to see what is running in the background.
Powering off correctly: Please click on the boxes in the lower left and then click on power then shutdown.
 
Connecting headphones: When connecting headphones to a windows 10 computer it was ask what was connected.  Make sure to click on headphones and then click ok.
 
 
Programs:
Spelling City
AR
MyMath
STEMscopes
Google: 
             Classroom
              Calendar
             @matescharter.org email
             
Zoom:
Password is wrong error: 
Had the same issue just happen to me. I refreshed my ip and was able to get in.
On a PC follow these steps. Renewing a computer's IP Address
1.Type Command Prompt on windows search bar
2.In the Command Prompt, enter “ipconfig/release” then press [Enter] to release your computer's current IP Address.
3.Enter “ipconfig/renew” then press [Enter] to renew your computer's IP Address.
 
On a mac I found this online. Renew your IP address from the DHCP server on Mac
On your Mac, choose Apple menu > System Preferences, then click Network. Open Network preferences for me.
In the list at the left, select the network service that needs a renewed IP address.
Click Advanced, click TCP/IP, then click Renew DHCP Lease.